Really great tips!
It’s about time I wrote about this, not just from a social media consultants perspective but also as a blogger/influencer who has been disgusted by ill-mannered marketing approaches and blown away by well thought out messages.
Don’t be spammy.
Just don’t do it. Do not send DMs/comments requesting for a follow back or create a group and share a link to your new product/post without permission.
Don’t ignore comments: Engaging with your customers is vital for business. They feel heard & more relevant but with no engagement they may feel as if you don’t care about their question, comment or concern. It all comes back to customer service. Don’t ignore relevant comments. Use them as an opportunity to interact with your followers.
Don’t rely on automation: This aspect is still very new to Nigerian business which is a good thing on this case because the brands still maintain…
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