BECAUSE IT’S ALL 99 OF THEM!
I am so annoyed right now. If I wasn’t a pacifist I would probably punch
someone something. Actually, maybe I can take a break from being a pacifist for a while because my sister is sitting awfully close to me right now… Okay, I’m back. I flicked her jokingly and she smacked me really hard so obviously I win this round.
Now, before I get sidetracked into becoming less of a peace loving hippie, let’s get back to blogging and WordPress. On Friday, I published a post called Level 24 Eatery Review And Experience and I was super excited about this post because I hadn’t done an experience/review post in quite a while. I know a lot of you guys love those kind of posts and I love creating and posting them.
WordPress, however, decided to absolutely sabotage my post. Now, before I get into how WP decided to screw me I would like to say I’m a little nuts when it comes to blogging and once more that has come to my rescue. Every time I publish a new post, I check the tags section for each tag I have used to make sure my post is showing up on each tag because that is the best way to reach new bloggers that haven’t followed you yet. So, on Sunday afternoon I sat down to check the tags and to my surprise my post didn’t show up on any of the tags pages.
An example of the tag page/section it should have been on but was not:
So, I reached out to WordPress and let them know that I was experiencing this issue:
I don’t know if this is just me (let me know what you think in the comments below) but I felt like they were talking down to me? Like I’m too stupid to know the difference between what a tag and a category is? Obviously, this irritated me a little especially because I had to deal with all this on my day off so I sent a slightly sarcastic response:
In response, they seemed to ignore the issue I was trying to point out and replied with something different. I don’t know why WP always does that. They try to make you think you’re crazy or imagining the problem when in reality they have a really buggy platform. I understand that all platforms have issues from time to time and I wouldn’t be mad if they just admitted there was an issue and fixed it but instead they try to act like everything is fine and that you’re the problem which annoys the hell out of me.
This is what I responded:
I was getting pretty annoyed by this point. This is what they responded:
I was ready to start throwing hands at this point because they were addressing everything but the issue:
This is what they responded:
This is what I said in response:
This was their response:
This is what I responded:
By the way, what I said is true. Your post should show up on all tags, mine does every time except the last couple of times. And not just my own. Every time someone posts something on one of the blogs I manage I go into the tags and make sure their post is visible on them (except the ones that are self-hosted because self-hosted sites don’t show up on tags). Otherwise, what would be the point of having a 15 tag limit if 12 of the tags aren’t even going to show up? It would have been a 3 tag limit if that were the case.
After hours of no response, I finally had to be the one to follow up and ended up getting this reply:
Firstly, not only did they not tell me that information until I was the one who followed up and asked for an update. And secondly, they were pretty much trying to gaslight me again into believing there is no real issue when there clearly is. This is what I responded:
This is the ridiculous response I got:
I didn’t have an issue with my tags showing on my post. I had an issue with my post not showing on the tags pages. If the person had taken two minutes to read the older emails they would know that. I couldn’t be bothered to respond after this because it was clear they didn’t care. They were either being purposely daft or they were incredibly bad at their job and I don’t have enough time to deal with either. Plus, my post from yesterday showed up on tags (ALL OF THEM NOT JUST THREE!) so maybe the issue fixed itself. I truly hope so because you just know WP isn’t going to do anything about it.
I just want to make it clear that I don’t generally respond to emails in such a harsh way. In fact, I have a lot of sympathy for people in the service industry but I also have been a pushover my whole life and have recently decided to change that and say something when something needs to be said. I was quite annoyed about the whole thing and the fact that they don’t seem to be doing much to help when I’m on a paid plan which I pay a lot of money for is very frustrating. I wasn’t trying to be excessively rude or anything but I also wanted them to know that they can’t just gaslight me and not fix whatever the issue is. I felt really disrespected with the way they were talking down to me and ignoring what I was trying to explain.
I was actually going to update my plan to the Business Plan because I really need plugins now that I’m doing this full-time but now I’m considering whether it’s worth it because if this is the kind of service I’m going to receive I don’t want to invest this much money into a platform that clearly doesn’t care about its creators. Also, what are they using the thousands of dollars they make every month for if they are unable to fix such simple little issues?
Well that’s it for now. I’ll let you guys know if there are any new updates. I know I reserve Tuesdays for blogging advice posts but I was just too mad to write an advice post today and to be honest I also didn’t want to publish it if it’s not even going to show up in the tags section which was a possibility when I wrote this post. I get a lot of traffic from there and I don’t want to lose out on that especially since my advice posts are the most popular posts on my blog. When stuff like this happens I kind of want to stop blogging altogether because it’s like I spend this much time on my blog perfecting everything just for something like this to ruin my stats. That’s super discouraging. Of course, I’ll keep blogging cos I love my lifesfinewhiners (that’s what I’ve decided to call my subscribers, what do you think??) but it does make me really mad when stuff like this happens.
Have you ever had any issues with WordPress? I’m guessing yes… If you have, how did they handle it? Were you satisfied with their customer service? Or were you left frustrated like me? Has something similar happened with your posts? Are you currently experiencing any issues on WordPress at the moment? Should we start a petition asking WP to get it’s crap together? Let me know in the comments below except for that last question which is a joke unless you guys are into it…
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