How to Handle Negative Comments and Criticism on Your Blog

expressive young woman arguing during video conversation on smartphone | How to Handle Negative Comments and Criticism on Your Blog

Today, I wanted to talk about how to handle negative comments and criticism on your blog. When it comes to sharing content online, there is always a chance that you will receive negative comments and criticisms on your blog about your content. That’s something most of us know.

Thankfully, WordPress is pretty positive for the most part and it’s rare to receive negative or critical comments. And honestly, some feedback is actually really helpful for us to improve because we’re not perfect. However, some comments are just mean for no reason. And those can hurt. When I first started blogging I got quite a few comments like that which weren’t constructive criticism but rather just mean/hateful. And it did hurt my feelings to an extent because this was the first time I had shared content online.

But over the years, I’ve learned how to handle these negative comments and criticism on my blog in a much more healthy way. Although I personally have gotten much better at handling the negativity which thankfully I don’t have to deal with often, I thought I would share some pointers for those that may still be struggling with this. So I decided to share my list on how to handle negative comments and criticism on your blog.

Be Polite

I think regardless of whether you feel angry or even triggered, the main thing is to remain as calm as possible and respond politely. It’s not the right thing to do to stoop to their level. And at the end of the day, reacting with negativity isn’t going to rectify the situation. If anything it’ll just make it worse because oftentimes people that leave negative comments are just looking for a reaction.

So, if you decide to respond be polite and put together. That will probably throw them off and make them see that you will not be playing their games.

Know That It’s Rarely About You

When it comes to negativity on the internet, whether it’s on your blogs comment section or on any other platform it’s important to keep in mind that it’s rarely about you. Most of the people that leave negative comments are often just very miserable in their own lives. Hate towards others is usually fuelled by internal hate. Happy people don’t waste time hating on others whether it’s online or even in real life. They live their lives, they do what makes them happy. On the other hand, miserable people try to make everyone around them miserable too.

So don’t take the negative comments and criticism on your blog personally. Because it very rarely is.

The Block Button Is Always An Option

Although this is a post about how to handle negative comments and criticism on your blog, sometimes the answer is to simply not. It’s your blog and at the end of the day you get the final say on it. If someone leaves a comment that is blatantly negative and not constructive in any way you have no obligation to respond to them. Some people are just awful, negative people and you don’t need to waste your time having a back and forth with strangers on the internet.

You can simply delete the comment if it bothers you. And if they still don’t leave you alone, WordPress has the option to block people for a reason. Simply block their profile or their IP address if they continue to bother you using different profiles. And if they still bother you, you can always report them to WP and they will deal with it or advise you how to permanently keep them off your site.

Boundaries are necessary whether it’s online or offline. If someone tries to bring their hate and negativity into your space, make it clear that they are not welcome and will not be tolerated.

Conclusion

I hope these tips were helpful and you are now better equipped to handle negative comments and criticism on your blog. Even though this rarely happens on WordPress, if it does happen to you and you receive a negative comment don’t take it too personally. Try to remain neutral about it because it’s usually a lot less personal than we think.

Have you ever gotten negative comments on your blog posts? If so, how did you handle them? Let me know in the comments below because I would love to hear from you. Or simply stop by and say hi!

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103 responses to “How to Handle Negative Comments and Criticism on Your Blog”

  1. You could just delete the comment too. 😂 I guess that would be censorship…

    1. Yes, that’s the easiest method. I don’t think it’s censorship since it’s your blog, they’re free to start their own with their own opinions 🤷🏻‍♀️

      1. Thanks Pooja! ❤️💕

        1. You’re very welcome! ❤️

          1. 🥰🥰

  2. Hey, Pooja! Great post! I don’t necessarily get negative comments but do at times get unwelcome ones. I simply set my comments to be manually approved and that’s been so helpful for me.

    1. Thank you! That’s a really great option, that way you get to choose what goes through and what doesn’t.

      1. You’re welcome. I hope you’re feeling better now.

        1. I am, thank you ☺️

  3. Great Post

    1. Thanks so much.

  4. Great informative post, Pooja! I manually approve comments so if it gets through the spam blocker, I still have final control.

    1. Thank you! That’s great, it’s best to have the final control over what comments are approved and what aren’t.

  5. I handle negative comments the same way I handle negativity in life; I ignore it. Life’s too short to dwell. Espacially when you have an incurable disease. 🤣😎🙃

    1. That’s what I’ve learnt is the best way to handle it, you can’t let the negativity stuff get to you.

  6. Even negative comments are a point of view and should be considered to see if there is any need for improvement in what we post on our blogs. If the comments are obviously unhealthy and inappropriate, then there is no point in continuing the discussion further and it’s better to delete that person from your friend list, or block the comment hoping the person has a better day tomorrow at the least 🙂

    1. Absolutely, some can be constrictive criticism and I think those should be welcomed. The ones that are just negative or inappropriate with nothing to add should be ignored or deleted depending on preference.

  7. Well said, Pooja!

  8. I’ve been blogging for a few years, and sometimes people left a comment that I didn’t get. Or just something randomly personal.

    I also had once commented with an opinion on someone’s blog, so the blogger got super hurt about it. The topic was philosophy and I didn’t mean to be personal, I thought we just voiced certain opinions. But no, he thought that other people s opinions are just wrong and I felt like it defeats the purpose of blogging. It taught me the lesson that some writers don’t want to be questioned on what they are writing. For that you could just close the comments, it’s that simple. Because when you publish your first book some will praise it, while others won’t.

    Having said that I did delete a comment or two that I didn’t see relevant or appropriate on my blog. It’s easy and sometimes even necessary. So yes, do use that function to make your life better.

    1. Yes, I think that happens occasionally. I made the same mistake when I started out because I thought most people were okay with having a healthy discussion but some people are not open to that. Oh well. So true, I don’t think anyone will have 100% of people agreeing with them especially when publishing a book/books. Some will like your stuff others won’t, that’s life.

      Some comments don’t bring anything to our lives or conversations, those can be ignored or deleted. It’s not a big deal, imo.

      1. Yes, sometimes we wait for months for people to say something worth listening in real life. Same I believe is true about the blogging world

  9. Well done for posting, good luck!

    1. Thank you so much!

  10. This is sound advice, Pooja. I typically catch anything before it’s posted to my blog as a comment because of the manual review option. That’s also helpful and gets everyday use from me. Lol!

    1. That makes a lot of sense, the manual approval option is very useful!

  11. I allow comments from people with a different point of view, but for unwelcome comments (like ads and spamming) I delete them.

    1. Same here, I don’t mind if someone leaves constructive criticism or has a different POV. We all have our own opinions. But those that are just spam or negative on purpose can easily be deleted or ignored since they don’t bring anything useful to the conversation.

  12. I’ve never gotten any mean ones. If I did I would probably just ignore it, because like you said the people leaving them aren’t even aiming it at you!!

    1. I’m so glad you haven’t gotten any negative comments. And yeah, ignoring them is best, no need to waste energy on things like that.

  13. Good tips Pooja. I’ve seldom encountered negative comments on my posts.

    1. Thanks so much. That’s great, luckily I rarely get negative comments too. Only once in a while.

      1. You’re very welcome.

  14. Concise and to the Point Advice
    You Provide On Handling Negative

    Comments Dear Pooja True When
    It’s Just Plain Mean and Hateful It’s

    Usually About them Particularly if they
    Are Just Addicted to Anger and Hate

    On A Troll Roll
    Yes Particularly
    When Anonymous
    And Hid Saying Things
    They’d Never Say Face to Face

    Cowardly Indeed they often come to be
    Hehe Anyway for the Rare Circumstance i’ve
    Encountered them online and Yes even rarer
    on Word Press as Folks Here tend to Be Well Civilized

    Hehe There is Nothing They Can Subtract Or Add from me

    So Basically
    i Leave them
    Be Stewing
    Deep in Their
    Addiction Alone

    Hehe i’ve got a long History
    of Folks Attempting to Vote
    me Off Their Island Yet If It’s

    my Island It Just Won’t Play on me
    With
    SMiLes

    And Yes a Practice
    of Kindness in All
    We Do With

    Patience
    For ‘The Fallen’
    Among Us Plays
    Best in my Opinion too

    For Overall Human Success..:)

    1. It’s so true, so many negative comments are left by anonymous accounts. That to me just means they’re too much of a coward to openly express their hate. Hate is always there no matter what we do, all we can do is enjoy ourselves and ignore anyone that is trying to ruin our happiness.

      1. True And
        Hope You
        Are Feeling
        Better Now

        With
        SMiles☺️

        1. I am, thanks so much 😊

  15. 🙏🌹👍👍

    Aum Shanti

  16. Great advice. I have been fortunate to not any nasty comments. I have blocked a couple of people who were spamming though, although I may have missed out on millions of dollars and followers, lol.

    1. Thanks so much. Oh good, glad you haven’t gotten any particularly nasty comments. Haha I don’t think those spammy blogs are really worth anything so don’t worry I think you didn’t miss out on much.

  17. Great post, agree it’s really rare that I get negative comments on WordPress. I have had negative comments in my job as a broadcast journalist – I was once called the worst news reader on the planet, that stung a bit. I don’t think that person realised I would see it. I’m quite good at brushing off any negativity now.

    1. Thanks so much. Wow, that’s really rude and I can understand that would sting but honestly it’s probably that they were having a bad time and needed to take the negativity out on someone else.

  18. I tend to ignore the ones with profanity in them. Like the ones on a post that is 5 years old or something 😀
    I will delete the comment if I feel it crosses a line.

    1. Yup, ignoring them is honestly the best policy unless they’re really awful in which case deleting is best.

  19. I have only ever had one really negative comment. I just deleted it and unfollowed the fellow blogger. That was it. I was sad about it for a while but you’re right, it’s not personal. Sometimes we just have different views from others.

    1. Yeah, it does sting at first but over time we realise it probably has more to do with the person that posted that comment than us.

  20. Hi Pooja!

    I haven’t received negative comments recently. I receive many positive comments.
    Some of these are from your side.
    I actually feel happy for having kind and supportive people around me.

    In the starting of blogging I had received some negative comments.
    In fact a complete post was written criticizing my blog. It felt like online bullying (they never told me directly what problem they were facing because of me). I felt sad, broke and betrayed (because it was written by a follower of mine). I deleted the blog and my account as a result.

    I want to thank you for writing this post.
    It is challenging for some people to come out online, publicly, from their usual life. They might not suit the popular trends and best practices — but it’s always about learning and sharing, and not downgrading someone.
    Keep smiling!😊
    Thanks for sharing.

    1. Oh my, that’s so negative and to post something criticising your blog is really crossing a line. It definitely can be challenging for people to open up online especially if they’re introverted. And there’s a lot of negativity out there but we need to learn to understand that we can’t let haters stop us from living our life. Keep smiling too, thanks!

      1. Correct, Pooja.

        Then I need to accept, and learn this that I can be criticized.
        When it’s constructive criticism take it seriously, other times don’t.

  21. sometimes you have to block
    i try not to comment
    unless it is positive

    1. That’s great, I’m the same way. I feel like what’s the point of commenting something negative. If I don’t agree, I just ignore and move on.

  22. I’m grateful WP is one of the more positive places to ‘live’ online. Not engaging with a Nasty Ned or Nelly is the best practice, and I love the delete function.

    1. So true, I feel like WP has the least negativity of any platform I’ve ever been on. Yes, best to ignore negativity and just try to enjoy the blogging experience.

  23. Positive and negative comments all over, but how to handle is important. Great Post Pooja 👏👏👏

    1. Yes, positive and negative comments are always going to be there- it’s up to us to focus on the positive. Thanks so much 😊

  24. Facts, my favorite article so far since well am unleashing a new blog

    1. Thanks so much and all the best with your new blog.

  25. Thank you for sharing this post. As of today, I’m glad to have not received any negative comments, but I’m prepared if that day ever comes.

    1. Thanks so much. So glad you haven’t received any negative comments and hopefully it’ll remain that way.

  26. I take them as a compliment!

    1. They kind of are, I feel like if you don’t get any negativity you’re living too safe lol!

  27. I have deleted some comments in the past and even blocked a few people who were really inappropriate

    1. Yeah, sometimes you just have to do that. It’s best to delete/block instead of responding to the negativity.

  28. Good one, Pooja! “Be kind. We’re all idiots.” 🙂

    1. Thanks and isn’t that the truth! 🙂

  29. This is such a timely post for me. From plagiarism to creepy comments which I used to overlook in the past, I’ve dealt with much over the last few months. The worst are the patronizing ones which more often than not, have nothing to do with certain posts and reduce the creativity to some personal remark. Time changes the approach, I guess. From no boundaries to some appropriate ones to protect my peace, with the limited options available on WP, I’ve been able to draw somewhat of a line. Also, I’ve noticed such a shift in comments from years ago to now- how people cared more about reading what was written and not simply about making themselves more “visible”. It’s only recently that I discovered the option to even close comments! Comes in handy.

    🌹

    Creative souls have sensibilities that need to be protected because our creativity already demands vulnerability from us, boundaries are all the more important in these times.

    I truly enjoyed your post, Pooja! Thank you for sharing. 💕

    1. I’m so sorry to hear you’ve had to deal with that too. It’s definitely really draining to have to deal with that sort of negativity even if it’s online. Yes, boundaries are a must especially when it comes to protecting ourself.

      Thank you so much! 💗

  30. A & J PEI Treasures/E Jean Simpson, BEd, BA, MA Avatar
    A & J PEI Treasures/E Jean Simpson, BEd, BA, MA

    Good advice for dealing with negative comments.

    1. Thank you so much.

  31. One of the few things I am thankful for about WordPress is the fact that you will rarely get negative comments.
    Most people here like to listen to other people’s opinions even when they don’t agree with it.
    So if you one day get a negative comment then I think that person is going through a lot.

    1. That’s so true, I think negative comments on WP are very rare. Yes, most of the time it’s when someone is going through something difficult or feels really negatively and chooses to take it out on someone online.

  32. This is another one of my all time favorites from you! You absolutely nailed all the different routes and responses you could take for how to handle the hate. Most importantly, you showed us how to handle it like a true professional. It’s absolutely brilliant! 👏👏👏👏👏

    1. Thank you! After a lot of years of experience I’ve learned haha 😅

      1. You’re very welcome of course! Gosh that sure is a brutal way to learn though Lolll 😬😅

        1. But the brutal lessons are the ones that stick the most 😊

          1. That is indeed very true and very wise! And all the more worth it, if it can help others at the same time as ourselves too. I need to ponder more on this. 😊😁

            1. Thanks, I don’t think I would have thought about it that way before but Stoicism has been teaching me to look at the positives 😊

  33. Thank you Pooja, I’ve had a few mean comments over the years, and it’s hard to forget those. One lady said I was mentally ill and suggested I get professional help. Ouch. Thanks for the suggestions especially about maintaining your cool and recognizing it’s probably not about you. Or maybe it is and that’s okay, everyone is not going to love your stuff. Great post. Hugs, C

    1. Wow, that is so uncalled for from that lady. But to be honest, it probably had more to do with her not being able to accept that other people have different opinions from her. That tends to trigger a lot of people.
      For sure, you’re never going to be liked by everyone no matter what so you may as well do what you want.
      Thanks, hugs!

  34. I love WP because of the supportive environment and caring attitude.

    Great post Pooja with good tips that are so true!

    I’ve only had one that was hurtful because my intentions are always pure but I rolled in the directions you spoke of here.

    They accused me of being a spam liker. I try to like and go back and comment when I can so my followers know I’m there but busy and will get to them when I can.

    They asked if I would unfollow them and they were unfollowing me.
    So of course I did but I was really shocked for the amount of time I spend on my blog, commenting and making sure I respond.
    You can’t win em all, though! 💓

    1. Same here, people on WP are generally so much kinder than other platforms. Thanks so much!

      That’s so awful but honestly it probably had more to do with her than anything else. I think when we’re in a dark place or are a negative person we assume the worst of others even when they have good intentions which is what it seems like she did with you. I also tend to like and then go back to comment when I can because we don’t always have time to comment on each post instantly. I don’t think it was that big of a deal that she had to react them way. But yeah, can’t win ’em all, we just have to ignore the hate and keep going!

      1. Thanks a lot for this Pooja. I think you’re absolutely right. We can’t take people’s opinions of us personally even when they direct them that way. With a big following like you have, it’s the only way to share the love like you do so well! 💓

        1. Yup absolutely, it’s very often not about us. Thanks! 💕

  35. Great tips, Pooja! Ironically, I’m lucky for the 14 years that I’ve blogged, I haven’t had any rude comments. Spam tries to get through, but I block it. So far, so good. Just many nice comments like yours when you pop in. 🥰

    1. Thank you! That’s amazing, I’m so glad you haven’t had to deal with any negative comments 😊💕

  36. Love this post Pooja <3 and the comments above are beyond fascinating … especially because there are many who I would never believe received negative feedback or should! I do and try to utilize your techniques above and appreciate ways to navigate the blogging world. When I get my life organized, I want to hire your services. Quick sidenote: a million years ago I was on Myspace and writing short stories, posts with slideshows and kinda just starting my "thang", but always cautiously aware of interlopers. In the middle of the night, I received a message from a celebrity that I loved, but didn't believe she was real. She wanted me to run her social media! Later found out, that it was her!!!! Hahaha ~ Ya never know 😉 Happy Friday! Hope you feel better soon, but yeah! take your time and may that time be extra good for you! 😀

    1. Thank you! Yesss I was so fascinated too with everyone’s experiences. Some are much more extreme than I would have imagined happening on WP since it’s generally such a positive place. That would be awesome, thanks!

      Omg that’s so cool. Now, my nosy self wants to know who the celeb was hehe 🤭 But wow to know it was really her that appreciated your content is really amazing!

      I’m doing lots better now, thank you ☺️

      1. She worked on a show called Mad TV, was a dog walker on King of Queens … one of my all-time favs (lol) !! Hopefully, another one like her comes along … I will send them your way 😉 ~ <3

        1. Ooh I see, it’s been a long time since I thought about Mad TV or King of Queens- I used to love both when I was younger!

  37. Excellent post and great advice on handling a potentially thorny issue, Pooja. I’ve had comments that were on the rude side, and I politely thanked the people for visiting and answered any questions they may have posed. I agree with you, it’s the best way to defuse a situation like that.

    1. Thank you so much. It’s best to take the high road with comments like that. There’s no point in fighting fire with fire.

      1. Exactly!

  38. Thank you Pooja. Great advice!

    1. Thank you so much!

  39. Very balanced. I don’t like deleting comments unless it’s truly inflammatory. I think when someone posts a rude comment, most people can see it for what it is 😊 Thank you for sharing, always, “kill em with kindness” is best too for so many things in life!

    1. Thanks so much. Yeah, I don’t think I’ve ever deleted comments either unless they’re really inappropriate. For sure, it’s best to take the high road 😊💕

  40. Excelente post 💯

    1. Thanks so much 😊

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